Home health care provides medical treatment for an illness, injury or chronic condition with the goal of helping you recover, regain your independence and become as self-sufficient as possible, and is covered by Medicare and many private insurers.

Medicare Eligibility
For patients covered by Medicare, there are several requirements that must be met in order for them to qualify for home health care:

  • Your doctor must decide that you need medical care at home and make a plan for your care at home.
  • You must need intermittent skilled nursing care, physical therapy, speech-language therapy or continuation of occupational therapy. 
  • You must be restricted in your ability to leave home (“homebound”), and your homebound status must be certified by a physician.

Medicare will cover the following types of home health care:

  • Skilled Nursing
  • Home Health Aide
  • Physical, Occupational and Speech Therapy
  • Medical social services to help you with social and emotional concerns related to your illness. This might include counseling or help in finding resources in your community
  • Certain medical supplies, like wound dressings (but not prescription drugs or biologicals)
  • Durable medical equipment like a wheelchair or walker
  • Food and Drug Administration (FDA)-approved injectable osteoporosis drugs, in certain circumstances

Currently, Medicare will not cover any of the following:

  • 24-hour-a-day care at home
  • Meals delivered to your home
  • Homemaker services like shopping, cleaning and laundry
  • Personal care given by home health aides like bathing, dressing and using the bathroom without skilled nursing or therapy services

Medicaid and Insurance Eligibility
Many state Medicaid programs and commercial insurance plans offer full or partial home health care coverage. The eligibility requirements vary by state and by insurance company, so it’s best to contact your state Medicaid program or private insurer directly to learn about their specific requirements. Additionally, some Medicaid programs and private insurers may provide coverage for some services that Medicare does not.

It  will be our pleasure to visit you at home soon. Please call our office to schedule an assessment. You can reach us  at (972) 203-2121

Crystal Care Home Health Services, Inc.
1675 Republic Parkway, Suite 200
 Mesquite, TX 75150

Phone:     (972) 203-2121
Fax:          (972) 203-8384 
Toll:          (888) 921-4422 


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Our Mission

We are committed to working as a team with our patients in taking care of their healthcare needs and providing wellness services in their home. Our focus is to provide warm, superior, compassionate care to both single and multiple need patients throughout our service area.

Our Vision:

Within the next 5 years Crystal Care Home Health Services will be in the top ten percent of home health agencies in the Dallas Area for quality, compassionate, effective home health care services by providing quality care to patients with compassionate, qualified staff.

We understand that when you refer your patient, you expect them to be treated with exceptional care. As specialists, our standard is to always keep the referring physician informed of a patient’s status and treatment plan. We are in constant communication with our referring physicians, working together in the best interest of the patient.

Home Health Care can be a tremendous advantage for those people who do not need continuous nursing care and who wish to be cared for at home. It is the place where family, friends, and familiar surroundings make you feel most comfortable – and recover faster. Home Health Care services can vary from simple companion care to more complex medical monitoring.


Patient Bill of RightsHome care patients have a right to be notified in writing of their rights and obligations before treatment begins and to exercise those rights. The patient’s family or guardian may exercise the patient’s rights when the patient has been judged incompetent. Advocate Home Health Services has an obligation to protect and promote the rights of their patients, including the following rights:


The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically.  The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections.



Professionalism and compassion serve as the foundation of CrystalCare Home Health Services, Inc.  We foster a team-oriented, encouraging workplace; we invest in the development of our staff; and we reward exceptional performance.