CrystalCare Home Health Services respects your privacy and wants you to feel comfortable using our site as a method of communication with us. The purpose of this privacy policy is to explain how we use the information collected on our site and to assure you that any information you submit to us will be used only for its intended purpose.

If you have any questions about this policy please contact us at:

CrystalCare Home Health Services
1675 Republic Pkwy
Suite 200
Mesquite, Texas 75150

Information Automatically Collected
When you visit our site, our servers automatically store the following information about your computer inlog files: Your IP address, Your browser and version, Your operating system, The date and time of your visit, The site from which you came (If you came from a search engine, the search words you used to find our site are also stored.)

This information cannot be used to identify specific individuals, and is only used for:
Anonymous user analysis, Research and development

Our site does NOT use cookies. When you visit our site, we do not send any information to be stored on your computer’s hard drive.

Information You Submit

When you send us electronic mail, thereby disclosing your e-mail address, we do not sell or disclose any of this information to third parties.When you request information through our site, we use your personal and business information only for the purpose it was submitted for. We do not sell or disclose any of this information to third parties.

Policy Updates

As we add new content and functionality to our site, our privacy policy will be revised to include details about the use of any new information being collected. Any revisions to our policy will not reduce the amount of protection accorded to any visitor information collected in the past. Please review our policy frequently to ensure that you have the most current information.

Crystal Care Home Health Services, Inc.
1675 Republic Parkway, Suite 200
 Mesquite, TX 75150

Phone:     (972) 203-2121
Fax:          (972) 203-8384 
Toll:          (888) 921-4422

Please click HERE for a map link for
our location or to get driving directions.

Our Mission

We are committed to working as a team with our patients in taking care of their healthcare needs and providing wellness services in their home. Our focus is to provide warm, superior, compassionate care to both single and multiple need patients throughout our service area.

Our Vision:

Within the next 5 years Crystal Care Home Health Services will be in the top ten percent of home health agencies in the Dallas Area for quality, compassionate, effective home health care services by providing quality care to patients with compassionate, qualified staff.

We understand that when you refer your patient, you expect them to be treated with exceptional care. As specialists, our standard is to always keep the referring physician informed of a patient’s status and treatment plan. We are in constant communication with our referring physicians, working together in the best interest of the patient.

Home Health Care can be a tremendous advantage for those people who do not need continuous nursing care and who wish to be cared for at home. It is the place where family, friends, and familiar surroundings make you feel most comfortable – and recover faster. Home Health Care services can vary from simple companion care to more complex medical monitoring.


Patient Bill of RightsHome care patients have a right to be notified in writing of their rights and obligations before treatment begins and to exercise those rights. The patient’s family or guardian may exercise the patient’s rights when the patient has been judged incompetent. Advocate Home Health Services has an obligation to protect and promote the rights of their patients, including the following rights:


The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically.  The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections.



Professionalism and compassion serve as the foundation of CrystalCare Home Health Services, Inc.  We foster a team-oriented, encouraging workplace; we invest in the development of our staff; and we reward exceptional performance.